ISO 9001:2015 - NJK

ISO 9001:2015


ISO 9001:2015 is a globally recognized standard for quality management that helps organizations of all sizes improve performance, meet customer expectations, and demonstrate commitment to quality.


DetailInformation
Full NameISO 9001:2015 – Quality Management Systems — Requirements 
Published2015 (latest version) 
OrganizationISO (International Organization for Standardization) 
Companies Certified1 million+ worldwide 
Countries170+ countries 
PurposeDefine how to establish, implement, maintain, and improve a Quality Management System 

ISO = International Organization for Standardization
ISO is an independent, non-governmental organization that develops international standards for products, services, and systems.

What is a Quality Management System (QMS)?
Before understanding ISO 9001, you must know what a QMS is:

Definition: A collection of processes, policies, and procedures that ensure your business delivers high-quality products consistently

Think of QMS as the "Operating System" for Quality:

QMS Includes:
  • Quality policy document
  • Standard operating procedures (SOPs)
  • Training programs for workers
  • Inspection and testing procedures
  • Document control system
  • Customer feedback process
  • Audit schedules

Evolution of ISO 9001:

VersionYearKey Changes
ISO 9001:19871987First version
ISO 9001:19941994Added quality assurance
ISO 9001:20002000Process approach introduced
ISO 9001:20082008Minor clarifications
ISO 9001:20152015Risk-based thinking, leadership emphasis


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